These Booking Terms apply to Newcourt Barton, our officers, employees and agents (‘We’/’Us’/’Our’) and the person or legal entity making the Booking or to whom We supply services in respect of the Booking (‘You/Your’). These Booking Terms are governed by English law and apply to all Bookings except where We agree in writing other terms. By making a Booking You are deemed to accept these Booking Terms.
Bookings
Bookings are made and a contract between You and Us comes into effect when We accept a reservation from You. We will accept a reservation when We have confirmed Your reservation and received full payment of the total price quoted from You or in the event that we require a non-refundable deposit, when we have received full payment of the total value of the non-refundable deposit. Where a non-refundable deposit is paid, the balance will be paid by You to Us on either check-in or check-out.
You must be able to enter into a legally binding contract and be over 18yrs to make a Booking.
Bookings must be paid for using an acceptable and valid credit or debit card.
Prices
Rates are per room per night. If You have selected supplements they will be added to the total price of the Booking. Rates do not include other costs you may choose to incur during Your stay (unless otherwise stated).
Rates quoted are correct only for the specific number of guests, ages of children, nights and dates shown. Should You change the number of guests, dates or room nights, or supply incorrect ages of children then the rates are subject to change.
We are VAT registered.
Availability
In the rare case that due to unforeseen circumstances we cannot deliver Your requested accommodation, You will be offered alternate accommodation. We reserve the right to upgrade your booking to a bigger room at no extra cost.
Arrival and departure
Check-in is from 16:00 to 19:00 (GMT). Check-in times outside of those specified are rarely a problem but must be confirmed with Us prior to arrival. The Check-out time is 10:30 (GMT).
Damage
You are responsible for the cost of any damage or breakage and for leaving the room in a clean and tidy condition. No rebates will be given for mechanical failure of any kind and every effort will be made to effect repair.
Pets
Pets are welcome by prior arrangement. One pet can stay free of charge but any subsequent pets will be charged £5 each. Bedding should be provided by you. I would ask that they are not left unattended in the rooms and for the comfort of other guests that may be staying they do not enter the dining room or guests lounge unless agreed.
Cancellations
If You cancel Your Booking within 3 days of the date of arrival, the full amount of the first night’s accommodation becomes payable.
If You need to cancel Your Booking more than 3 days of the date of arrival, a refund of the deposit paid will be given unless otherwise stated.
In the event of a no show the full amount will become payable.
*Should either you or Newcourt Barton need to cancel within 3 days of your check in due to proven Covid-19 restrictions then a refund of any deposit paid will be made.
Amendments
To amend or Cancel Your Booking, call Newcourt Barton directly. If you amend Your Booking within 48 hours of the scheduled check-in time on the date of arrival, and as a result You cancel any room night with less than 48 hours notice a charge equivalent to the cost of one night’s accommodation (or Service) will be levied.
Payment
Any monies due will be payable on departure either by sterling cash, debit or credit card.
All additional goods and services purchased during your stay must be paid in full on presentation of invoice at check-out.
Covid-19
If you develop suspected symptoms during your stay we ask that you immediately get tested and if positive you should return home to self isolate.
If you are unable to return home and need to extend your stay, you will be restricted to your room for 14 days. Food can be delivered to your door, however, nothing can be removed from the room until after departure. The room will then be sealed off for 72 hours before being deep cleaned.
You will be charged for the additional stay and services and any affected bookings.
Any other guests staying will be notified.